Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (314) 522-8886 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

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FREE SHIPPING ON ALL DIRECT SHIP PURCHASES
100 DAY SLEEP GUARANTEES
NO CREDIT NEEDED PROGRAMS

Direct Ship Mattress Return Policy – Mattresses with Direct Ship tag

We are confident that no matter which model you choose, you will get the best nights sleep you have ever had. We offer a 100 day sleep guarantee, if for any reason you are not happy with your purchase, you can return it for a full refund within 100 days! In order to process a return simply give us a call at (770) 381-6100 xt. 9957 or you can email customerservice@hdoutlets.com so that we can assist you through the process and schedule a pickup for your product! You can choose between a full refund in store credit or a refund to your original payment method (minus return shipping costs).

Direct Ship Furniture Return Policy – Furniture with Direct Ship tag

If an item is not what you were expecting feel free to return it for a refund within 30 days of delivery, in the original condition and packaging. In order to process a return simply give us a call at (770) 381-6100 xt. 9957 or email customerservice@hdoutlets.com so that we can assist you through the process and schedule a pick up for the product! You can choose between a full refund in store credit or a refund to your original payment method (minus return shipping costs).

Online Orders for In-Store Pickup/Delivery – All items without the "Direct Ship" tag

Home Décor Outlets honors all Manufacturer Warranties. We sell brand new product direct from the Factories. Please inspect all merchandise upon receiving. If an item is not what you were expecting or does not fit in your preferred area, then please contact one of our store locations for immediate assistance.

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